We provide security for many organizations that deliver goods and services for other businesses. Businesses like distribution centers, document storage facilities, wine storage facilities and uniform companies need complete security, security that protects their assets AND the assets of their clients, in order to meet the commitments they make to their clients. Burglaries, internal shrinkage and fires can devastate these … Read More
Attempted gun theft detected, thwarted
Police recovered three guns and more than $3,000 in merchandise when they arrested a suspected burglar of a Portland store after Sonitrol Pacific detected the break-in December 12. Operator Michael Young received an impact-activated audio alert from the Sonitrol Pacific security system at Bi-Mart on Halsey around 2:30 a.m. He heard a faint rattling noise, common that morning due to … Read More
Security audio of creaking door = dispatch, arrest
Security audio of a creaking door heard by a Sonitrol Pacific operator led to the arrest of one man suspected of burglarizing a Portland area auto body shop October 27. Operator Jessica Culver received an alert from the security system at Kadel’s Auto Body in Gresham just after 5:00 a.m. Listening to live audio in the shop, Culver heard a … Read More
Perry named Employee of the Quarter
The Sound Security Board of Directors named Kelly Perry, Portland Service Technician, as Sound Security’s Employee of the Quarter for the third quarter of 2010. As a Service Technician, Kelly Perry is a problem-solver. He puts concerned clients at ease and tracks down and fixes sources of frustration. Even if the call for help comes in the middle of the … Read More
Audio security turns smash-n-grab into smash-n-arrest
Police arrested two teens suspected of smashing a store’s glass door to grab inventory inside after Sonitrol Pacific’s audio security sensors detected the break-in October 19. Sonitrol Pacific Operator Jessica Culver received an impact-activated audio sensor alert from the main show room at Outer Rim about 11:30 p.m.; sounds of glass breaking were followed by yelling and Culver dispatched Portland … Read More
'Sonitrol Pacific is head and shoulders above the competition'
“Provide the best customer service possible” is Sonitrol Pacific Core Value #6 and every member of our team strives daily to meet that commitment. We are over the moon when one of our clients makes time in their busy day to write us a note and thank us for delivering on our promise. Deborah Hamlin, Sonitrol Pacific Portland Customer Service … Read More
Burglary foiled by audio sensor security
One person was arrested at a Portland Salvation Army warehouse after Sonitrol Pacific’s security system detected a threat August 15. Operator Michael Young received the activation of the security system inside the warehouse about 10:30 p.m. He only heard the HVAC unit, but his monitoring experience led him to believe the ambient noise was masking the activity of an intruder. … Read More
Sonitrol Pacific is hiring
Our team is thrilled by all the new clients joining the Sonitrol Pacific family; however because we’re growing, we need awesome new people to help deliver the best service and security to our customers. For information on how to apply, visit our Careers page. Currently open positions: Portland Journeyman Technician: GENERAL POSITION SUMMARY This position is responsible for the installation … Read More
Chief Reese: We love Sonitrol. We actually catch them!
Thanks to Lisa Buckner, Sonitrol Pacific Corporate Controller, for emailing me this story. “This afternoon I attended a MBA (Metropolitan Business Association) meeting where Chief of Police Mike Reese and Division Commander Bob Day of the Portland Police Bureau were guest speakers. After their presentation, during the question and answer session, I stood up and stated, ‘As you know I’m … Read More
Perry named Employee of the Month
The Sound Security Board of Directors named Kelly Perry our July Employee of the Month to recognize his unwavering “customer first” focus, willingness to help teammates and perpetually positive attitude. As a service technician, Kelly often deals with troublesome accounts and unhappy customers. He helps frustrated customer feel at ease and confident in the choice of Sonitrol Pacific. Kelly makes … Read More