Veteran Operator Mike Young was monitoring Portland clients on Monday, September 2 when he received audio from the back hall area of a large truck rental business. He could hear movement from someone trying to get in. Mike dispatched the police and began calling the emergency responders. He was not able to reach any employees and did not receive any further information about the dispatch.

Deborah, a Portland Customer Service Representative, followed up with our contact at the company, who said police arrived and arrested a woman who was lowering a piece of small rope with a magnet attached to the bottom of it into the key drop box. One of the company trucks was stolen and police are on the lookout for it. The company contact was grateful for the quick dispatch and said “that’s why we have Sonitrol.”