Alarm verification expert, Jessica Culver

Audio security sensors deliver amazing results.   When monitored by experts, they ensure threats are detected and verified, criminals are caught and false alarms are few.  And, sometimes, they do even more.

At 1:30 this morning, Operator Jessica Culver received an activation of the audio security system at Compass Health in Marysville, Wash.  She listened and heard what sounded like rain and thought it was part of the summer storm that passed over the area last night.  She reset the system.

At 1:35 a.m., the audio security activated again, but this time the sound of falling water was louder and Culver knew it wasn’t the rain.  Concerned the medical clinic had a burst pipe or some other major leak, she called an employee from the clinic to let them know what she heard.

By 1:39 a.m., the clinic employee was on his way to the facility.  Culver let him know she continued to hear water running, as well as occasional “thunk” noises.

When he arrived, the clinic employee discovered a toilet in an apartment upstairs from the medical clinic had overflowed and the water started leaking down into the clinic.  Fortunately, the audio sensors picked up the sound of flowing water and Culver sent someone to stop it before significant damage was done.  Had the clinic not had an audio security system, the water lead wouldn’t have been discovered until they opened this morning at 7 a.m., more than five hours later.  Instead, the leak was detected by audio sensors and someone was on their way to stop it within 10 minutes.