Operator Sarah Bailey

Police removed a threatening patient from a Lynnwood medical clinic and detained him after they responded to an emergency dispatch from Sonitrol Pacific September 13.

Monitoring Operator Sarah Bailey received the emergency alarm triggered by an employee at the medical clinic and called police.  She listened to live security audio streaming from the facility and heard a very upset man cursing at and verbally assaulting the staff.  She kept the police dispatcher informed of what was happening inside the clinic.

Police were on site in about a minute.  They removed the man from the clinic and detained him, diffusing a volatile situation.

Clinic employees were greatly upset by the man, but no one was physically injured.