Farewell to our Director of Customer Service

Barbara Hamlin, Director of Customer Service

Barbara Hamlin, Director of Customer Service

Today is a bittersweet day for us as a company. Barbara Hamlin, our Director of Customer Service in Portland, is retiring today after 25 years with Sound Security, Inc. Barbara has left a tremendous impact on our company and played a critical role in setting our high bar for customer service. We will all miss her expertise and gracefulness.

On the bright side, Barbara will be spending more time with her son and grandchildren, which we know she will greatly enjoy.

Here’s what Barbara has to say about her departure:

It has been my great privilege to work for this outstanding company since 1989 and with the people who make it so special. The owners, Beau and Deb Bradley, have always given me the space and support to grow in the directions of my choosing and their service culture has been an exact fit with my own – always do what is right tops the list. I thank them for this wonderful twenty-four year journey and take many good memories with me as I relocate now to spend time closer to family. Over the years I have served clients with the passionate belief that through effective communication and an in-depth knowledge of products and services, I would be able to provide win-win solutions for on-going needs. I look forward to rolling that same philosophy back into volunteer work that will benefit possible needs within my new community.”

Thanks for a wonderful 25 years, Barbara!