Boise, Idaho, December 1, 2020 – Sonitrol Pacific, the Pacific Northwest leader in verified security, has named Matt Payne the new branch manager of the Boise Sonitrol location. In making the announcement Lisa Buckner, Executive Vice President of Sonitrol Pacific stated, “We are excited for Matt and the enthusiasm he brings to Boise. His focus on developing solutions for and … Read More
Sonitrol Pacific Names Payne CEO & Buckner EVP
Portland, Oregon, December 18, 2018 Sonitrol Pacific, the Pacific Northwest leader in verified security, has named Jim Payne its President & CEO and Lisa Buckner its Executive Vice President. Company Chairman Beau Bradley made the announcement at the company’s 40th Anniversary celebration on Friday, December 14. In making the announcement Bradley stated, “It’s time to pass the baton. Today we … Read More
Sonitrol Pacific Wins at SNDA 2018!
This past weekend, Sonitrol National Dealers Association held their 2018 SNDA Conference in Austin, Texas. This year Sonitrol dealers, friends, and family gather to recognize the best in sales, marketing, administrative, and technical support throughout North America. Congratulations to all our award winners and offices! Sonitrol Pacific’s Achievements Warranty Dealer of the Year #2 Sonitrol Pacific (Everett) #3 Sonitrol Pacific (Portland) Most … Read More
Sonitrol Pacific Awarded 3xLogic Certified Gold Partner!
Certified Gold Partner Seattle, WA – February 16, 2017 Sonitrol Pacific has been named a certified Gold Partner of 3xLogic. Sonitrol Pacific and 3xLogic has had a long-standing, award winning partnership- providing the latest in video surveillance security. Sonitrol Pacific works provide their customers with the latest in Verified technology, ultimately stopping crimes in progress. Thank you to Senior Director of Sales … Read More
Todd Brodigan Awarded 2017 Employee of the Year
Congratulations to Todd Brodigan, awarded as Sonitrol Pacific’s 2017 Employee of the Year. Joining the company in November of 2004, Todd is a Service Technician of the Portland branch. Many of his accomplishments have not gone unnoticed as he was recognized throughout 2017 as Sonitrol Pacific’s February Employee of the Month and Employee of the Quarter in Q1. Here are … Read More
Stories from the Field: Customer Service Representative Pt. 2
I had another customer in Kent, WA who was constantly setting off the alarms on accident. Not sure what the issue was, myself, along with one of the managers started investigating what was going on. At first, we thought it was the employees who were not arming/disarming each zone correctly so we had a conversation with the managers of both … Read More
Stories from the Field: Customer Service Representative
“Every month I receive a report from our Verification Center manager. The report shows customer alarm activity and I look for any troubling patterns. For this reason, it is important for me to reach out to my customers and inform them of any incidents they may not be aware of so they can make the necessary changes and reduce any … Read More
New 564 Washington Area Code, 10-Digit Dialing, and Alarm Security Providers
As of July 28th, Washington State has added a new 564 area code to its existing 206, 253, 360, and 425 prefixes. The 564 area code has been implemented in order to support the demand for new phone numbers. What does this mean? All those located in Western Washington with area codes 206, 253, 360, 425, and 564 will be … Read More
Sonitrol Pacific Receives Multiple Awards at the 2017 SNDA Convention!
Last April, Sonitrol Corporation hosted its annual Sonitrol National Dealers Association (SNDA) Convention. Every year Sonitrol dealers, friends, and family gather to recognize the best in sales, marketing, administrative, and technical support throughout North America. This year’s conference took place in San Francisco, CA, where Sonitrol Pacific was honored to receive awards across multiple categories. Awards and Recognition Received: Warranty Dealers … Read More
Sonitrol Pacific and Secure Pacific Rank in the Top 100 Security Companies Nationwide!
Sonitrol Pacific moves up to 37 and Secure Pacific moves up to 77 in this year’s SDM Top 100 list of security companies in the United States. May 23, 2017 – Seattle, Wash. – Northwest-owned sister companies, Sonitrol Pacific and Secure Pacific, have ranked in this year’s list of the top 100 security companies nationwide. Since 1991, Security Distribution and … Read More
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