Operator Sarah Bailey

Members of our team describe Sarah Bailey as positive, professional, helpful and solution focused.  The Board values these attributes and named Sarah the Sound Security January Employee of the Month.

Sarah has a great attitude; she’s always positive and asks people how she can help them.  Sarah keeps open to new growth opportunities and challenges.  For example, when approached about managing Sonitrol Pacific’s apprehension program during Pamela Singleton-Ratcliff’s maternity leave, Sarah happily agreed.

Sarah delivers excellent telephone customer service and goes the extra mile to make certain the customer or prospect calling into the Verification Center feels taken care of.  She impressed one prospective client so much by making certain his call was returned during the weekend, he raved about her to Tony Orso.

Sarah is a skilled and reliable operator with a record of excellent attendance.  After being a member of our team for only five months, she earned a back-up supervisor position.  Although some were skeptical of Sarah’s readiness to take on this role, she persevered and demonstrated her ability to lead.  Sarah comes to supervisors’ meetings prepared.  She makes suggestions, offers concerns and comes armed with potential solutions.

The Sound Security Board of Directors appreciates the work Sarah does and the positive role she plays as a member of our team.